{"id":45,"date":"2025-08-22T15:23:25","date_gmt":"2025-08-22T15:23:25","guid":{"rendered":"https:\/\/sportmask.com\/?page_id=45"},"modified":"2025-08-22T15:53:23","modified_gmt":"2025-08-22T15:53:23","slug":"support","status":"publish","type":"page","link":"https:\/\/sportmask.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<details class=\"hdaccordion\"><summary class=\"hdaccordion__title\">What are Sportmask goalie masks made of?<\/summary><div class=\"hdaccordion__content\">\n<p>Every sportmask is built by hand in house using various weights of aramid materials bonded with impact resins.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"hdaccordion\"><summary class=\"hdaccordion__title\">What is the difference between CSA certified, pro and none certified?<\/summary><div class=\"hdaccordion__content\">\n<p>Certified masks are designed in the guidelines required for certification and required for most leagues. Pro masks are not bound by regulations and are able to be customized and come with cateye or cheater cages.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"hdaccordion\"><summary class=\"hdaccordion__title\">How often should I replace my mask?<\/summary><div class=\"hdaccordion__content\">\n<p>A goalie mask should be replaced when it&#8217;s damaged, cracked, or has a compromised structure. Additionally, most masks have a printed expiration date on the shell that should be observed. Even without visible damage, a mask&#8217;s protective qualities can degrade over time due to impacts and material aging.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"hdaccordion\"><summary class=\"hdaccordion__title\">How should a goalie mask fit?<\/summary><div class=\"hdaccordion__content\">\n<p>A goalie mask should fit snugly and securely, without any gaps between the padding and the goalie&#8217;s head. It should sit properly on the head, allowing for a full range of vision and movement, without restricting the goalie&#8217;s ability to move their head or jaw.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"hdaccordion\"><summary class=\"hdaccordion__title\">How do I adjust my goalie mask to fit properly?<\/summary><div class=\"hdaccordion__content\">\n<p>To ensure a proper fit, a goalie mask should sit a finger width above the eyebrows, with the back plate inside the helmet and snug against the cheeks. Adjust the straps and chin cup for a secure fit, preventing the mask from moving or being pushed towards the jaw. The mask should lift as a unit when twisted, without moving side-to-side, and there should be no gaps around the perimeter of the skull plate.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"hdaccordion\"><summary class=\"hdaccordion__title\">Can I return a mask after trying it on?<\/summary><div class=\"hdaccordion__content\">\n<p>You may return your goalie mask to Sportmask for a full refund within 5 days. In order to receive a refund, the product must be in its undamaged package, not used and it must contain all original parts. We do not reimburse freight charges from your order. There is no refund for custom colours and options.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"hdaccordion\"><summary class=\"hdaccordion__title\">How long will it take to get my custom made mask?<\/summary><div class=\"hdaccordion__content\">\n<p>The complete process time to manufacture a goalie mask is dependent on the current open and pending orders at Sportmask, usually approximately 3-6 weeks. Additionally, shipping time should be considered.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"hdaccordion\"><summary class=\"hdaccordion__title\">Will a different colour mask cost extra?<\/summary><div class=\"hdaccordion__content\">\n<p>White and Gloss Black are no additional cost. Any other colours are a Premium Colour Selection and will cost an additional $60<\/p>\n<\/div><\/details>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sportmask.com\/hdapi\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sportmask.com\/hdapi\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sportmask.com\/hdapi\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sportmask.com\/hdapi\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sportmask.com\/hdapi\/wp\/v2\/comments?post=45"}],"version-history":[{"count":6,"href":"https:\/\/sportmask.com\/hdapi\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":53,"href":"https:\/\/sportmask.com\/hdapi\/wp\/v2\/pages\/45\/revisions\/53"}],"wp:attachment":[{"href":"https:\/\/sportmask.com\/hdapi\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}