At Sportmask 2018 Inc. (“Sportmask”, “we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”).

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you interact with us through our website, online store, customer service channels, or social media platforms.

  1. Application of This Policy

This Policy applies to all personal information collected by Sportmask from individuals located in Ontario and throughout Canada, whether online or offline. This policy does not apply to employee information or business contact information used strictly for professional purposes, unless otherwise required by law.

  1. What is Personal Information?

“Personal information” means any information about an identifiable individual. This may include, but is not limited to:

  • Name, email address, mailing address, phone number;
  • Payment and billing information;
  • Purchase history;
  • IP address and browser/device data; and,
  • User-generated content (e.g., reviews, comments, social media posts).

We do not knowingly collect personal information from children under 13 years of age.

  1. How We Collect Your Information

We collect your information in the following ways:

  • Directly from you when you place an order, contact us, or sign up for communications;
  • Automatically through cookies and analytics tools when you visit our website; and,
  • From public sources or third-party platforms (e.g., if you engage with us on social media).
  1. Why We Collect Your Information

We collect and use personal information for purposes such as:

  • Processing and fulfilling orders;
  • Providing customer service and responding to inquiries;
  • Sending receipts, confirmations, updates, and promotional communications (with consent);
  • Administering promotions, surveys, or contests;
  • Improving our website, products, and services;
  • Preventing fraud and enforcing our Terms and Conditions; and,
  • Complying with legal obligations.

We collect, use, and disclose personal information only for the purposes identified, unless otherwise required or permitted by law.

  1. Consent

We collect, use, and disclose personal information with your consent, or as otherwise required or permitted by law. Consent may be express (oral, written, electronic) or implied (e.g., by continuing to use our services after notice is provided).

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To do so, contact us using the information below.

  1. Disclosure of Personal Information

We do not sell or trade your personal information. We may disclose your information to:

  • Third-party service providers (e.g., payment processors, shipping providers, IT vendors) who assist in our operations;
  • Regulatory or legal authorities if required by law or pursuant to a court order; and,
  • A successor organization in the event of a merger, sale, or acquisition, provided safeguards remain in place

We require all third-party providers to safeguard your information and use it only for authorized purposes.

  1. Safeguards and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. These safeguards include:

  • SSL encryption for data transmission;
  • Limited access to sensitive data; and,
  • Secure third-party payment processing.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.

  1. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.

To submit an access or correction request, please contact us using the details in Section 11. We may require identity verification before fulfilling your request.

  1. Cookies and Online Tracking

We use cookies and similar technologies to:

  • Enable website functionality;
  • Analyze usage and traffic trends; and,
  • Provide personalized content or ads (where applicable).

You may modify your browser settings to disable cookies; however, this may affect website functionality.

  1. Links to Third-Party Websites

Our website and content may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

  1. Contact Us

For questions, concerns, access requests, or complaints about our privacy practices, contact:

Sportmask 2018 Inc.

    12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on our website. Your continued use of our services after changes have been posted constitutes acceptance of the revised Policy.